Is my payment information secure?
Yes! We take the safety of your personal information very seriously and have made sure your information is well protected. Your data is heavily encrypted and the transaction is processed on a secure server. We never have access to your sensitive information. You can read more about it on this link.
To ensure an additional level of safety, we also have an SSL certificate which creates a secure link between the website and your browser. It looks like a small green padlock next to the web address. You can find out why that's important here.
Where do you ship to?
We ship to all locations within the Republic of Ireland.
What are your processing times?
Our processing times are 1-3 business days, which means that your order will be shipped 1-3 business days after purchase.
What is your return policy?
You can read our return policy here.
How do you ship your orders?
We ship all orders within the Republic of Ireland using AnPost. The usual delivery times are 2-4 business days. You can read more about shipping here.
What if my order is delayed?
We try to honor processing and shipping times as best we can but in the minority of cases there can be unexpected delays due to circumstances beyond our control, such as extreme weather conditions, postal strikes or during the busy holiday season. We apologize for any inconvenience you may experience and ask for your patience and understanding. If you have an order that needs to arrive by a certain date, please reach out to us and we'll try to accomodate you in any way we can. Please contact us if there are any issues with your order and we'll do our best to help in any way we can!
How can I get in touch with you to if there's a problem with my order?
We're sorry to hear that :( If there are any issues, please reach out to us via the contact form here or directly on info(@)sourcecreations.ie and we'll get back to you ASAP!
I have a question that's not answered here. How can I get more information?
If you have any questions, we'd be happy to answer! You can get in touch with us here or directly on info(@)sourcecreations.ie. Thanks!